Your Privacy Matters: This Privacy Policy explains how Lonca London collects, uses, and protects your personal information in compliance with UK GDPR and the Data Protection Act 2018.
Welcome to Lonca London. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal data when you join our waiting list and what your legal rights are.
Lonca London is a mentorship platform connecting skilled mentors with learners across London. For the purposes of UK data protection legislation, we are the data controller.
We currently collect and process the following information from our waiting list members:
| Data Type | Purpose | Legal Basis |
|---|---|---|
| First and Last Name | To identify and address you | Legitimate Interest |
| Email Address | To contact you about platform updates | Consent |
| Category of Interest | To match mentors with learners | Legitimate Interest |
| User Type (Mentor/Learner) | To categorize your registration | Legitimate Interest |
| Location (Borough/Postcode) | To facilitate local connections | Legitimate Interest |
We also collect technical data about your visit, including:
This data helps us improve our website and understand how visitors interact with our platform.
We collect personal information through:
We will only use your personal data for the purposes for which we collected it. Specifically:
We rely on the following legal bases to process your personal data:
You have given clear consent for us to process your personal data for specific purposes (e.g., receiving email updates).
Processing is necessary for our legitimate interests (e.g., matching mentors with learners, improving our services) and your interests and fundamental rights do not override those interests.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We may share data with trusted third-party service providers who assist us in operating our website and conducting our business, such as:
All service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.
We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way.
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it.
We will retain your waiting list registration until:
Website analytics data is typically retained for 14-26 months, depending on the specific data type.
Under UK data protection law, you have the following rights:
You can request a copy of the personal data we hold about you.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data in certain circumstances.
You can request that we limit how we use your personal data.
You can request a copy of your data in a commonly used format.
You can object to processing based on legitimate interests or for direct marketing.
Where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at hello@lonca.cc. We will respond to your request within one month.
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Our service is not directed to individuals under 18 without parental consent. We do not knowingly collect personal data from children under 18 without verifiable parental consent.
Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on our website. The "Last updated" date at the top indicates when changes were last made.
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:
If you have any questions about this Privacy Policy or our data practices, please contact us:
Thank you for trusting Lonca London with your personal information.
We are committed to protecting your privacy and using your data responsibly. If you have any questions or concerns, please don't hesitate to reach out.